Cancellation Policy

Order Cancellation Policy

At Sakilas Store, we aim to be flexible with order cancellations while ensuring efficient order processing.

How to Cancel an Order

If you need to cancel your order, please contact us immediately. Orders can only be canceled if they have not been processed or shipped.

Cancellation Requests

To request a cancellation, email our customer service at [email protected]. Include your order number and reason for cancellation in your email.

Cancellation Timeframe

Orders canceled within 24 hours of placement will be fully refunded.

Custom Orders

Custom-made products cannot be canceled once production begins. Please review all details carefully before finalizing your custom order.

Refunds for Canceled Orders

Refunds for canceled orders will be processed within 7-10 business days to the original payment method.

Contact Us

For any questions regarding our cancellation policy, contact us:

• Email: [email protected]
• Address: 298 Lebanon St, Malden, MA 02148, USA

Thank you for choosing Sakilas Store. We value your business and are here to help with any concerns.